Our Reviews
EXCEPTIONAL IS NOT AN OVERSTATEMENT!
Exceptional is not an overstatement! The property was exceptional and so was the service and responsiveness from Exceptional Stays. We have already booked the same residence again for next year!
THANK YOU FOR EVERYTHING!
Wonderful location and home. We couldn’t have asked for a better weekend and house!
TOP MARKS
Great job, Ana and team!! Top mark: we didn't utilize the concierge services.
EXCEPTIONAL STAY
The Title of the Property Management Team says it all! We were extremely pleased with the accommodations, the communication and the responsiveness of the management team. Thank you for our Exceptional Stay!!
THANKS TO EXCEPTIONAL STAYS!
We had an amazing trip to Telluride thanks to Exceptional Stays! We will definitely be booking with them again.
Excellent
The concierge service was excellent!
Very Helpful Staff
We would definitely book with Exceptional Stays again. Easy check-in and check-out, super clean, beautifully maintained, property, and helpful staff.
THE MOST MEMORABLE HOLIDAY EVERY.
We stayed here over Christmas with my in laws and had the most memorable holiday ever. Not only the place is beautiful but the staff is so attentive you feel like you really are home when you are Welcome by Liz at the door. Thank you so much for all of your attentions, for organizing that beautiful dinner for us and for truthly making us feel welcome and safe in Tulum. We promise to go back as soon as we can.
TOP DESTINATION
Top Location and excellent service
EXACTLY AS ADVERTISED
Condo was exactly as advertised. very nice, quiet and clean.
EXCEPTIONAL HOUSE
Exceptional house and a great team behind the entire experience Thank you so much!
BEST RENTAL WE HAVE HAD.
Etta Place 102 was the best rental we have had in all our years coming to Telluride. Small but perfect for our needs. It was beautifully remodeled and tastefully decorated. The first-floor unit at the base of lift 7 could not have been more convenient for skiing. The kitchen was so well stocked and luxuriously appointed with beautiful dishware, serveware, glassware, cookware, and the pantry items were an especially nice touch. Oh and can we talk about the heated floors in the kitchen and bathrooms?? Love that. The hot tub was not clean and didn't work that well, but it wasn't worth knocking off a star for it. Exceptional Stays, the management company, were super communicative from the moment we made the reservation and made the check-in and check-out process VERY easy. We will be back.
FANTASTIC SPOT
Stayed here recently with my 18-year old son for a father/son spring break ski trip. The unit was perfect for us. Very nice updated interior was only topped by the incredible ski-in / ski-out location and easy access to the hot tub. The local town shuttle stops right in front every 10 minutes so getting to different spots in town is very convenient.
STAFF WAS INCREDIBLY HELPFUL
The staff was incredibly helpful throughout our stay with recommendations and helping us to enjoy our visit to the fullest!
Very Responsive
Very responsive with every question. Will use again for sure.
GREAT BIG THANKS
Great big thanks to Brittany, Paulina, Doug, Robert and Csaba!
WHAT A GREAT PLACE! UNBELIEVABLE VIEWS
What a great place! Unbelievable views
THE SOUND OF THE RIVER LULLED US ALL TO SLEEP
This was a perfect summer getaway for our family. The sound of the river lulled us all to sleep at night and provided plenty of fishing opportunities during the day.
GREAT STAY
Thank you for the great stay!
TAKES CARE OF YOU LIKE FAMILY
Exceptional Stays is easy to work with, quick to respond and takes care of you like family. The condo we stayed in is perfectly located in Mountain Village with fast access to the gondola down into town. Garage parking is easy to access, incredibly convenient and private. Whether it’s hot or snowing, the garage protects you from the elements with an electric door. The living space is gorgeously designed, spacious and a selection of three balconies to admire the town. Regardless of which room you are in, each room delivers the best views of the mountain, the nearby lake and town. Because the condo is in Mountain Village, restaurants, the farmer’s market and shopping are within walking distance.
FIRST TRIP TO TELLURIDE
It was our first trip to Telluride and the Centrum Condo in Mountain village was truly ideal. We had a small issue with the property on the first night (to no one's fault) and Exceptional stays handled this immediately and with superb professionalism and communication. We will definitely be back and book through Exceptional stays.
RELAXING STAY
Very good communication from Exceptional Stays team. Place was immaculate and ready for us. First class parking and very secure access to place. It was really warm for Telluride (even the nights) so the fans in every room was a plus. One point for the rental team. I appreciate the clarity on checkin and checkout times, but felt the 3pm (1 hr before 4pm check-in) was a reasonable request given travel timing. Not a big issue and understand timing required for cleaning, but the comment on “waiving” a charge wasn’t really necessary. Simply a yes or no would have been fine. Completely understand on the back end (Departure time) and need to get in there for cleaning. Again, this is a small point from a customer relationship standpoint when folks are excited to start their stay. Overall phenomenal stay! Thank you.
WOW!!!
We had the most fantastic time staying in one of Exceptional Stays' beautiful townhouses in Mountain Village, Telluride. Everything was 5 star! Wow!!!
BEYOND COMMUNICATIVE & ACCOMMODATING
The house was in a perfect location, accessible to lift and town. The management company was beyond communicative and accommodating.
THE SERVICE IS OUTSTANDING
Your team is a class act from top to bottom and the customer service is outstanding
FIRST CLASS EXPERIENCE
Plenty of room. Concierge service went above and beyond. Would stay here again!
Top-notch as Always
We really appreciate everything and Exceptional Stays' service and support. Top-notch as always!
Great Service Company
I would not give working with Exceptional Stays again a second thought. Great service company!
Exceptional Stays was Fabulous
Our first time using Exceptional Stays and it was FABULOUS... from the very beginning and throughout the entire process ES was EXCELLENT with email and phone conversations. Every person I talked to was professional and really helpful. Thanks for a wonderful experience!
Thank You, Exceptional Stays
I first reached out to Exceptional Stays in January, about 5 months ahead of our group's trip to Telluride. And they were incredibly helpful and professional at every step along the way, helping preorder groceries, mountain bikes, and paddle board rentals. The house is GORGEOUS and leaves nothing to be desired. From the sauna to the gym, hot tub, and massive kitchen, everyone felt like they had space and that is no easy task given that there were 12 of us. Thank you, Exceptional Stays!
I would highly recommend!
We have rented through Exceptional Stays multiple times, and are always impressed with their properties and services. They are always willing to help with anything you might need throughout the stay which makes the experience easy and relaxing. I would highly recommend them for an enjoyable getaway!
Refreshing
Very good communication and responsiveness to our needs. Refreshing after dealing with many big national companies that collect your money but have no actual people available to help you when needed.
Impressive
We’ve been staying in Telluride for over 10 years and this visit was one of our best! Great property and location! Most impressive was the customer service from Exceptional Stays! Excellent communication, and timely delivery of check-in and check-out information. Quick to send someone over when we had a question about an appliance. We will book through them for our next visit and have already recommended them to friends and family!
Nice property with great views and location
The property manager was extremely attentive and responsive to our requests.
Top Notch
We loved every minute of our vacation with Exceptional Stays! They were so kind and helpful even when any assistance was needed. Will definitely use them again in the future! Top Notch!
Great property management company
Great property management with fast response times! I will definitely rent from you again!
Great for a family summer getaway
The house had great spaces and the management company was very responsive.
Extremely pleased
Everyone we dealt with was so helpful and prompt. We were extremely pleased. Thank you!
Great Company
Great company and great house! Will be renting again.
5-Star Experience
The house we rented from Exceptional Stays was fabulous. A 5 star experience. The staff were extremely supportive. We were able to get in a couple hours early to deposit groceries we had purchased in Montrose. The couple issues we had with the house resulted in a handyman being there within an hour or two. The house was incredibly well equipped and met all our needs. We would definitely stay with Exceptional Stays the next time we come to Telluride
Absolutely perfect
Everything was absolutely perfect and everyone in guest services was so friendly and helpful!
Prompt & efficient service
You addressed the window and fan issue immediately. Since you have prompt, efficient service. I will definitely stay here again.
Very helpful staff
Great service for maintenance requests. Very helpful staff.
Service was great
Beautiful house only a few minutes from the center of town. The Exceptional Stays' service was great as well!
Great!
Very nice place to stay. Exceptional stays is very easy to work with. We had a question about additional parking and it was easy to get a hold of someone and get our questions answered.
Excellent Service
Exceptional Stays was easy to work with, available when we had any questions, and quick to respond.
Thank You, ES Team!
"Exceptional Stays was Exceptional! Very responsive from booking to departure. Picture Perfect was well located in Mountain Village and had all the amenities. Amazing kitchen setup. Thank you, ES team!"
Above and Beyond
Your team went above and beyond getting the water heater issue fixed. It was much appreciated.
Extraordinary Experience
We Booked a residence with Exceptional Stays for 3 nights and we had an extraordinary experience with the company. They were very professional with everything from booking the property to staying in touch during our stay and ensuring we were comfortable and had all our questions answered. We typically book reservations on Airbnb, but this company took much better care of us than any of the hosts there ever have. I would highly recommend ES and will be booking with them in the future.
The Exceptional Stays team is exceptional
The Exceptional Stays team is exceptional. The individuals with whom we have worked are accessible, responsive, dependable, kind, and most especially, they care about your home as if it were their own.
Exceptional Stays is exceptional!
The name says it all; Exceptional Stays is exceptional. The home was beautiful, the location was perfect for our family and the services from Exceptional Stay's team were awesome. All of my crazy last minute questions and needs were answered quickly and professionally. We are looking forward to booking our next trip soon.
Excellent Communication
Excellent communication. Immediate responses. Helpful concierge!
Memories for a lifetime!
Where do I begin in thanking you for hosting the unofficial Anderson clan reunion? This was very special to all of us, made extra special by the warmth, hospitality, and love provided by our host. From the wonderful food, drink, and play to the outdoor hikes and July 4th activities. We will never forget any of it- Memories for a lifetime!
Great Communication From Exceptional Stays
A Lovely condo. Great communications from Exceptional Stays.
Rustic elegance with a View!
First of all, Telluride Rentals offered superb customer service in assisting our stay at this home for our team retreat. I am the Executive Director of a company in the Telluride area. While I had not worked with Telluride Rentals before, they assisted me in choosing a home that would meet the needs of our team to have some time to rejuvenate, connect, and also do some strategic planning. This home was large enough to accommodate all seven of us, but also allowed wonderful living areas for us all to connect. We were able to easily gather all of us in the kitchen, eating area, living room, and downstairs game room. The attention to detail and luxury is wonderful as well. From the fine linens in each of the 6 bedrooms, to labels on every light switch, to a well-appointed kitchen, to lovely mountain chic décor. Enjoy this mountain paradise! You will not regret it.
Magical family ski getaway
We loved Grand Vista! The name isn't misleading--this home has a fantastic view of the mountains and is a short drive to the ski resort. It's a lovely, comfortable home; perfect for hanging out with family & friends (my wife & I, 3 adult children, and 2 of their friends). And lots of space for everyone, including "working from home," as some of us did. A real "test" occurred when there was an issue with the kitchen drain, and the management really came through--they sent a professional plumber over asap, and got it fixed. And, as we had so much fun we didn't want to leave, they were super flexible/helpful in enabling us to stay an extra day. We plan on coming again!
I love being able to trust Exceptional Stays
I love being able to trust Exceptional Stays for having worthwhile and fun places to consider and we have loved where we've stayed when we visit!
Excellent
We rented a house through Exceptional Stays for our wedding in Telluride. It was great! The staff were incredibly responsive and took care of some arrangements we had requested. We had some minor issues with the house but the staff came out immediately to address them and made sure everything was taken care of before our guests started arriving. I had no idea this was a smaller family-owned company because the customer service was way better than what I have received when renting from larger national vacation rental companies. I would definitely recommend booking through Exceptional Stays. It was simple to book, simple to communicate, and everything went smoothly.
Amazing
It was AMAZING!
Thank You, Jessica!
Jessica was exceptional! From helping us pick a spot for our micro wedding reception, to simply keep us comfortable while we were in a new town, she went above and BEYOND to make our stay overly exceptional and special! Thank YOU Jessica!!!!
A Wonderful experience!
Wonderful experience! We loved the property and appreciated the very helpful and accommodating property management staff.
Top notch and very responsive
Our stay in Cassidy's Hideout was fantastic. The unit was spotless, well equipped and beautifully decorated. The location could not be beat either. We find Telluride to be a magical place, and our stay was made even better by the wonderful accommodations. We highly recommend it and would stay there again. Exceptional Stays, the management company, was top notch and very responsive. I'll look for them again for other Telluride places if this one is unavailable in the future.
Nothing short of exceptional!
I have had the pleasure of filming (and therefore touring) nearly 20 Exceptional Stays properties in Telluride and Mountain Village. The properties are breathtaking and clean, the team is organized and welcoming, and the experience is nothing short of exceptional!
Exceptional Experience!
First time staying at an Exceptional Stay property, we will definitely book again. Awesome ski-in ski-out condo located near great restaurants, shops, and all the fun activities in the Village core. The condo had an extremely well-appointed kitchen with all the cooking gear you need to make a gourmet meal or enjoy takeout at the large dining table. Clean, spacious, well-decorated, comfortable furniture. Super comfortable master bedroom with nice quality linens. Beautiful large windows with views of the mountains. The Exceptional Stays staff respond promptly and professionally and it was easy to communicate with them with any questions I had. Easy check-in and check-out system.
No complaints and perfect for my family.
Great condo for my family of 5, and a great location with proximity to the gondola, the central part of Telluride. The management company was very responsive and helpful. Many thanks!
Really Impressed!
We were really impressed with the cleanliness, amenities, and well-stocked pantry of spices. The kitchen appliances as well as the washer and dryer were in great working order. Just a few areas for improvement. For four guests staying 6 days, there wasn’t enough shampoo. Also, there was a noise in the water heater that sounded like a pump. A technician came out (thank you), and we never heard it again. Everything else was excellent including the location.
Very Pleased
We think that Rene is awesome!!!
Exceptional Stays was fantastic!
Exceptional Stays was fantastic!! The home was perfect, exactly as advertised, and their service was great!! They make it easy to call or text with any little questions. Will definitely stay with them again, the next chance we have!!
Beautiful Home
Beautiful house with ski-in & ski-out.
We will continue working with ES
Excellent property, excellent service, great & informative guest portal. We will continue working with Exceptional stays!
Amazing Stay
Exceptional stays made our trip as care-free as could be! The team helped coordinate pick up for arrival and departure, they gave perfect recommendations for our group and the communication was thoughtful and professional. Will definitely try to use them again in the future.
The best I’ve ever dealt with, hands-down!
We stayed in Telluride the week after Christmas in 2022 and rang in the new year for 2023. Our unit and condo were fabulous! The kitchen was well stocked with everything we needed to cook. Our private chef said it was one of the best kitchens that he had ever cooked in —in Telluride. We had a blast while there and the comfort provided by a condo Granita, 304 in the heart of the ski village in Telluride was spectacular. The ease with which we could get on and off the slopes made it worth the money alone. I highly recommend this company. They made our stay very easy and seamless. They also took care of a quick problem. We had a shower that would not drain. It was fixed within hours. I can’t say enough about the management, the preparation of our unit and all of the extra little things they did to make our stay easy, comfortable, and pleasurable. We plan to come back to Telluride next year… And we plan to use-Exceptional Stays to book our unit—hopefully the same condo. If you’re looking for a place to stay in Telluride call Exceptional Stays…they are the best I’ve ever dealt with, hands-down!!
Exactly what we wanted!
Thank you for a great Christmas Holiday Stay! When looking for a place to spend Christmas with our family it was so nice to be able to speak with someone at Exceptional stays to guide us to the perfect rental. They were a great start to finish and our rental was exactly what we wanted!
Can’t wait to come back!
We had a wonderful experience with this company. We stayed in the Crystal view property in Telluride. The property was better than the pictures and had way more rooms and space than expected. We were able to check in early, there were goodies left for us and all communications with this company were fantastic. I would highly recommend Exceptional Stays and we will be using them again. We have stayed at a lot of properties and the customer service at this company is one of the best! Easy to get someone on the phone and they walked me through the different locations based on our needs. Having the welcome information on the app/ login was nice. Made for easy check-in and check-out. We can’t wait to come back!
Our Stay Was Exceptional
Our stay in Telluride was exceptional! The unit we rented was amazing and very comfortable. Communication with Exceptional Stays via text messaging was very convenient. We would definitely come back!
I highly recommend the company
Heather was great in helping to preview some properties that we were considering renting. We Would highly recommend the company and working with Heather.
We will never use anyone else!
Our second time using Exceptional Stays and we will never use anyone else. Always easy to deal with and exceptional service. Thank you!
Beautiful, well appointed close to everything!! Perfect spot!
We enjoyed this beautiful home and it’s surroundings! Management company was top notch!
A great reserve in the marine Biosphere
Come to know the great and wonderful of the earthly paradise and the living nature of the great reserve in the marine Biosphere.
Our entire experience was wonderful!
We loved the place where we stayed. The location was perfect for skiing and accessing everything in town. We just returned from eight days in Telluride. The skiing was excellent and we can't wait to come back. Loki, our dog loved it too! Our entire experience was wonderful!!
Fantastic Experience
Stayed at a beautiful Exceptional Stays chalet in Mountain Village The Experience was truly “exceptional”. The chalet was slope-side, clean, and well-appointed. Overall our experience was fantastic and we would highly recommend it.
Amazing. They thought for us.
A great downtown home for a larger group with private bedrooms, large windows, and views of the box canyon. Walkable to the gondola and surrounded by restaurants, wind, food markets, shops, and park space. Cozy yet roomy. Exceptional stays made sure we had everything we needed before we checked in and even things we didn’t know we needed! They thought for us.
Great, As Always!
We had a wonderful stay at Slopeside Villa. As always, your team was great… Debbie
OUTSTANDING
The property is outstanding, as the service that you offer.
Great Job by Exceptional Stays
The exceptional stays team did a great job addressing our issues.
Exceptional stays is the best!
Exceptional stays is the best. I will book this place for next year, as I did in the past years. Thank you, Natalie and team.
Excellent job
Ana and her crew do an excellent job cleaning our home. It's always nice to arrive at such a sparkling home!
I Highly Recommend Them
Exceptional Stays did an excellent job! The condo was super clean and they were very communicative throughout the rental. I highly recommend them.
Immensely Grateful
We so appreciate all the effort, diligence, and hard work Exceptional Stays put into our home located on Cabins Lane. My husband and I are especially thankful and immensely grateful for Doug Ford, who has worked with us since 2021. We send our warmest thanks, too, to Heather, Joe, Dan, and most recently, Kate.
Outstanding.
Outstanding property. Couldn’t be more pleased with our stay!
Excellent
Extremely accommodating staff here at Telluride. We received quick responses to our questions . The property exceeded our expectations. Thank you so much!
Excellent Company
Excellent response time and always willing to assist. Beautiful and clean home with great location.
Great Management Company
Excellent location, beautiful and comfortable home. Great communication with management company. Will definitely be back.
Sad to Leave!
Sad to leave.. we’ve had a great time!!!
We will be back again!
Our 2nd time in this townhouse and we will be back again!
Thank You!
Great responses to any issues! Thank you.
Thank You!
Great responses to any issues! Thank you.
Exceptional
Phenomenal team.
Awesome.
Great recommendations for dinners and thank you for booking us on our outdoor activities.
Perfect Stay!
Perfect as always! Looking forward to ski season and staying with you all again this winter. Thank you all again, David and Sarah Bashaw
Exceeded our expectations
We had a great time! Perfect location and the home had everything we needed. Exceptional Stays staff was so helpful. This trip exceeded our expectations.
Exceptional!
Exceptional Stays was a fantastic host
Great Home in Telluride
Great place to stay in Telluride. The Village Dial a ride system made it super easy to get around. Home was very clean and kitchen was fully stocked. Joe was always responsive and helpful in our interactions. We will definitely stay here again when in Telluride.
Very Pleased with Exceptional Stays
The condo was very clean and organized. Better yet was the fact they kept me up to date and provided a concierge to answer my questions, ranging from recommended dress at restaurants, road construction and parking. They were very helpful. The property itself was in a phenomenal location. I was very pleased with my stay and would trust Exceptional Stays with my needs in the future.
Exceptional Stay Does a Great Job!
We recently completed a stay in Telluride managed by Exceptional Stays. Their communications before our arrival and during our stay were clear, helpful and speedy! We arrived to a clean and well appointed unit. They do a great job!
Exceptional Service
We always appreciate the great service Exceptional Stays provides.
Great people. Real people. And they understand you
First they are just great people. Real people. And they understand you want your home well respected, well taken care of and that it’s your home, not just a rental property. They have done such a good job promoting the property that we now have to reserve our own weeks a year out. The property managers are attentive and make sure proper maintenance happens. We have found the guests are a cut above and that the house has shown very little wear, even though it’s rented 2/3 of the year. We also enjoy a daily rate about double of the other management companies we interviewed.
We won't rent from anyone else now!
Just a perfect rental property and wonderful communications from Exceptional Stays. We won't rent from anyone else now!
Definitely stay here again
Wonderful condo, great location and very responsive customer service. Definitely stay here again.
Great communication
Very simple process. Great communication. No issues at all.
Loved Le Praz Property
Loved Le Prez property; concierge, guest servcies and Property manager were all excellent.
Look forward to next year
We really enoyed our stay. The office was responsive to our needs and helped make the stay very comfortable and enjoyable. This was our third year working with you guys and look forward to next year.
Fantastic property
Fantastic property and excellent service. With this being our first stay in the area, we had serval questions and last-minute ride requests. The team provided prompt responses and follow-up. The early check-in was awesome. We will recommend it! Thank you
Very clean
Very clean and well stocked with all items to make our stay comfortable. Interactions with the staff were also great.
I was so impressed
I was so impressed by how well appointed, new and clean the condo was. We will definitely use Exceptional Stays again.
It had everything
The home we stayed in was absolutely beautiful!! It had everything you could have possibly needed. All communication with the Exceptional Stay staff was great!! We will definitely be using them again!
Would book again!
Great place and experience! Would book this place again!
Thoroughly enjoyed
We thoroughly enjoyed the property and your responsiveness to us as a family.
Place was perfect!
We loved our stay here! Enjoyed strolling on the river path daily. Easy to get around town, and the place was perfect for the two of us.
Excellent service!
Thank you so much for your help and patience . You went above and beyond to help us accommodate our needs and solve all the problems that we had before our trip . Excellent service !
Thank you!
You're assistance with all aspect of the trip, not just the rental, was wonderful! Thank you for making the trip to Telluride incredible.
Hope to come back soon!
We couldn't have had a better stay. The ES team was responsive before, during and after our stay, taking care of literally all of our needs. Hope to come back soon!
So amazing!
Thank you so much for accommodating our needs and wants, and for making this visit by our friends so amazing. Whenever we have family or friends visiting again, we will absolutely holler at ya!
Love Exceptional Stays!
Love exceptional stays! Always the best properties and service.
Great company and great people!
Second time staying at an Exceptional property. Excellent service both times. Communication with Jessica was outstanding! She was able to get us in the unit early and allowed us to store our luggage after check out time. Great company and great people!
So impressed!
We were so impressed with our entire experience with Exceptional Stays and look forward to a future trip!
True 5 Star Service
We could not have been any more pleased with our experience with Exceptional Stays. Thank you for true 5 Star service!