You are here

What Makes Us Exceptional

The Exceptional difference starts with our dedicated, professional team and continues through our practices, philosophies and personal attention. Not only do we maintain a high level of standards, but we deliver unmatched results.

  • The Exceptional Stays team is available 7 days in our centrally located offices in both Telluride, Colorado and Barcelona, Spain. Phones are answered promptly from 8am to 6pm daily, and 24/7 for emergencies.

  • Your residence receives the care of a 5-star hotel, utilizing the latest property management technology. Our full-time team of dedicated housekeepers is employed year-round, ensuring your home is always serviced by the same caring staff that understands your expectations and high level of standards. 

  • Our reservations team carefully evaluates each guest, screening them prior to finalizing their stay in your home. Each guest is then required to sign a contract which protects our owners and adheres to all local and state laws.  

  • All monies are collected 60 days prior to arrival and held in escrow until disbursed to owners. 

  • Only the most well-maintained and desirable properties are invited into our portfolio, allowing our brand to maintain prestige. 

  • We are informed of the evolution of laws and regulations to ensure the best service to our owners.