Effortless Ownership Begins Here
A trusted partnership built on care, performance, and local expertise.
A trusted partnership built on care, performance, and local expertise.
For more than 20 years, Exceptional Stays has set the standard for luxury vacation rentals in Telluride. We partner with homeowners who expect meticulous care, thoughtful oversight, and consistent performance. Our local Telluride team understands the nuances of mountain homes, procuring special guest experiences, and the tight-knit community of Telluride. Our approach is hands-on and highly personal. With prompt local support, dedicated local concierge team, and a deep commitment to property care, we manage each residence as if it were our own—while delivering strong returns through disciplined revenue management and cutting-edge technologies.
As part of Nocturne Luxury Villas, we blend intimate local knowledge with global marketing reach, delivering results that few can rival. We are experts at connecting Telluride’s most exceptional homes with luxury travelers worldwide.
Share your vision with us and let our experts thoughtfully position your home within the Exceptional Stays collection with your individual goals in mind.
We craft a personalized proposal that highlights your home’s earning potential, pricing strategy, and rental opportunities.
From curated guest experiences to meticulous property care, our team handles every detail — preserving your home’s character and value, while maximizing returns.
Each home in our collection reflects our commitment to excellence. We conduct regular inspections to uphold the highest standards of design, comfort, functionality, and presentation—protecting your home’s integrity while optimizing its performance.
When you partner with Exceptional Stays, you work with a local team that knows your home personally. We serve as your central point of contact—simplifying communication, anticipating needs, and ensuring your priorities are always front and center. Our proactive approach means we’re always a step ahead, addressing concerns before they arise and providing regular updates on your home’s performance, guest feedback, and any opportunities to enhance both care and returns.
Our local sales team understands each home inside and out, carefully matching guests to the property that meets their needs during our hands-on booking process. Guests are able to book by phone or online, ensuring a high-touch, thoughtful approach that protects both guest experience and long-term property care. Once a booking is confirmed, we communicate clearly and proactively, keeping owners informed, guests satisfied, and every stay running smoothly.
We deploy a refined, omnichannel marketing strategy designed to position your home in front of qualified, luxury, high-intent travelers worldwide. Every residence in the Exceptional Stays portfolio benefits from a complimentary professional photoshoot, aerial imagery, and a thoughtfully curated listing. This strategic approach ensures your home stands out in a competitive marketplace while reaching discerning guests ready to book with confidence and maximizing revenue potential.
" The Best. After 5+ years, we have been nothing but pleased with the service, performance and people of Exceptional Stays. They take extraordinary care of our property and consistently outperform the market, with most bookings... Read More "
Matt M.
Owner of KAYENTA LODGE
I would not give working with Exceptional Stays again a second thought. Great service company!
Owner of HILLTOP HIDEAWAY
I’ve worked with Exceptional Stays for more than 15 years, and it’s been a great experience from the very beginning. They’re incredibly professional but also genuinely care — they treat my home like it’s their own and handle any issues quickly and thoughtfully. Their team is easy to work with, responsive, and always on top of the details. Thanks to the care they provide to renters, I’m able to host wonderful repeat guests year after year, which says a lot about the experience they deliver.
Owner of LE PRAZ AT COURCHEVAL
We’ve partnered with Exceptional Stays since 2020 and have had an excellent experience. Their team is highly professional, responsive, and consistently attentive to both our home and our guests. They do a great job anticipating needs, addressing issues promptly, and ensuring the property is well cared for. Exceptional Stays delivers a seamless, high-quality guest experience from booking through checkout.
Owner of OVERLOOK HAUS
Exceptional Stays has done a great job of maintaining our house and taking care of our guests. They have managed projects for us and they have fun homeowner events. We have been clients for 6 years and appreciate the professional, friendly staff.
Owner of ALPEN RIDGE
The Best. After 5+ years, we have been nothing but pleased with the service, performance and people of Exceptional Stays. They take extraordinary care of our property and consistently outperform the market, with most bookings coming through their own network and website rather than third-party platforms. Their communication has been outstanding—they're incredibly responsive, work with us regularly, and thoughtfully incorporate our suggestions. What we appreciate most is how easy they are to work with, making remote property ownership effortless. We couldn't recommend them more highly to other Telluride owners.
Owner of KAYENTA LODGE
As a homeowner in the Exceptional Stays collection, your property benefits from a performance-driven approach supported by local expertise, strategic marketing and revenue management, and disciplined operations.
Established relationships with elite travel advisors and placement on luxury travel platforms and earned media, including American Express Travel’s Select Homes + Retreats Program, Travel + Leisure, Robb Report, and more.
Personalized revenue management strategies developed by on-site experts who understand Telluride’s seasonality and demand cycles.
Dedicated concierge services to support elevated guest experiences, repeat bookings, and owners’ personal stays.
A full-time, year-round in-house housekeeping team—many with over a decade of tenure with the Exceptional Stays team, ensuring consistent cleanliness, deep home knowledge, and professional care.
Real-time owner access to reservations, owner stays, statements, and performance insights.
Robust guest database built on real guest insights, enabling smarter targeting, stronger repeat bookings, and more consistent results.
Mountain homes require specialized care. Our property management maintenance team conducts regular inspections, and we employ a year-round housekeeping staff that knows each home intimately. Our long-standing relationships with vetted local vendors ensure we are a trusted partner with the right expertise in place to protect your home and its long-term value. A thorough onboarding process allows us to fully understand your home systems, features, and nuances—enabling a higher level of care and stewardship. This proactive approach helps preserve your property’s condition while supporting strong rental performance.
We take a long-term view of ownership. Pricing, occupancy, and guest selection are carefully managed to align with your goals—whether that means maximizing peak-season revenue, preserving availability for personal use, or prioritizing lower-impact stays. Our disciplined approach protects your home while delivering strong, sustainable rental revenue.
As involved or hands-off as you prefer. You’ll have a dedicated local contact, clear communication, and real-time access to performance data and reservations—without needing to manage daily details.
Telluride is a highly seasonal, experience-driven market. Our marketing strategy reflects this, combining direct booking campaigns, travel advisor partnerships, targeted digital outreach, and repeat guest engagement to attract qualified travelers who value both the destination and the home itself.
Our local Telluride-based team manages every stage of the guest experience from booking to departure. This hands-on presence ensures smoother stays, faster issue resolution, and better outcomes for homeowners. All guest payments are held in a regulated trust account dispersed to owners at the beginning of the month following guest check-ins.
We carefully curate our portfolio to ensure every home aligns with our standards of quality and service. This selective approach allows us to maintain high standards, protect property integrity, and deliver consistent results.
Weekly Property Inspections: Routine, detailed walkthroughs help catch both developing issues and potential risks early—supporting a balance of corrective action and preventative care.
Responsive Support: We serve as the local point of contact for owners and guests, addressing maintenance concerns and unforeseen issues promptly and effectively.
Planned and Seasonal Maintenance: Preventative servicing—including HVAC, fireplaces, and seasonal systems—is scheduled proactively, while corrective repairs are coordinated as needed through trusted, licensed vendors.
Security Oversight: Regular checks of alarms, entry points, and exterior grounds help maintain the safety and integrity of the home year-round.
Clear Communication: Owners receive consistent updates, including photos and reports, to stay informed and confident in the ongoing care of their residence.
So many things! Many of which you’ve already discovered as you’ve learned more about us here. We combine deep local expertise and the largest local team in Telluride with the marketing power and resources of Nocturne Luxury Villas. Through a transparent, data-informed approach rooted in local market knowledge, we help owners make confident, well-informed decisions—while delivering personalized service, professional operations, and elevated exposure.
Exceptional Stays provides 24/7 emergency support for both guests and homeowners. From WiFi issues to unexpected leaks, our locally based team responds promptly and professionally, giving you peace of mind, no matter the hour.
We’d love to tell you. Please contact our team and we’ll be happy to break down the individual fees and what they look like for your specific home size.
